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	A Model for Diversity Management by Emily Gildersleeve Article Abstract For reprints, please e-mail imqeditor@american.edu
Today's concept of managing diversity focuses on the “business case,” or how the effective leverage of diversity within a firm leads to a more committed, productive, and creative workforce, increased organizational flexibility, and increased financial performance. The author provides a model to guide companies through the difficult, but ultimately rewarding process of managing diversity. The model focuses on organizational assessment, careful planning, support from management, institutionalization, and long-term monitoring and modification.