Fredda Haines is an Associate with the management consulting firm, Booz Allen Hamilton, focusing on distance learning, and federal – state relations. She works as liaison between the National Guard Bureau and the Joint Force Headquarters of 13 states, facilitating training and education of military and civilian personnel, using distance learning technologies. For more than 12 years Fredda has been involved in training design, development and delivery, presenting technical and soft skills training in federal and private organizations. While earning her Masters degree at American University in International Affairs, she worked for Pew Charitable Trusts, teaching ESL to high-level officials from “economies in transition”. She continued after graduation in 1994, as an independent consultant, training in cross-cultural communication and conflict resolution for the Department of Transportation and also conducting a “Workforce Cultural Audit” for the Coast Guard.